Support Options

Are you stuck with something? Use the options below to get in contact with Fungusware.

If you need to Reactivate your software and have no more licenses left, try our new Additional Activation Request page.

  • If you are having an issue with Xackup, we invite you to use our Ticketing system. Submitting a ticket is an effective way to formally lodge a bug, question or feature request and allows us to follow up in an organized manner.

  • Have a specific question about Fungusware? Please do contact us direct and ask anything you wish. We will attempt to get back to you as soon as possible.

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  • Forums are an excellent way to get self-help. If you have a question, changes are Fungusware or someone else has already answered it.

    Take a look in the Forums and if you cant find a solution, post your question, you’ll have an answer in no time !

    Go to the Forums

Fungusware operates on Western Australian Standard Time (GMT+8), so any enquiries received in that period will be answered within hours of us receiving it.

Generally we are on-line outside of these hours so don’t hesitate to send your enquiry, you may receive a response sooner than expected.